How to Follow Up on EV Charger Installation Quotes
The short version
EV charger quotes ghost for different reasons than other electrical work: not sticker shock (the customer just bought a $50,000 car), but analysis paralysis and logistical delay.
The customer bought a $55,000 EV. They need a Level 2 charger. You quote $2,500. They say "let me think about it." They just spent $55,000 on a car. $2,500 is less than the tax.
EV charger quotes ghost for completely different reasons: the car might not have arrived, they're researching charger brands, or the install got lost in new-car excitement.
The sequence
Day 3 — timing. "Do you have a delivery date for the car? If it's arriving this month, we can get the circuit in ahead of time."
Day 7 — education. "The 110V outlet adds 3-5 miles/hour — about 16 hours for a full charge. The Level 2 charger does 25-30 miles/hour — full charge in 6-8 hours overnight."
Day 14 — convenience. "The install takes about half a day. We handle the permit. We've got openings [this month]."
Building the system
Trikkl for electricians handles EV charger follow-ups with education-focused messaging. At $15/month, it catches the fastest-growing category of electrical work.
Written by Jordan Hayes, Trikkl. Updated May 2026. More for electricians: why electrical quotes go cold and how to get more Google reviews.
Frequently asked questions
Why do EV charger quotes go cold?+
Car hasn't arrived yet, researching charger brands, unsure about panel capacity, or distracted by new-car excitement.
When should I follow up?+
Day 3 (timing check), day 7 (Level 2 vs Level 1 education), day 14 (convenience + availability).
Should I mention financing?+
Usually no. At $1,500-3,500, it's a small fraction of the car cost. Reserve for panel upgrade combos over $5,000.
Do EV charger customers need a panel upgrade?+
30-40% do. A 100-amp panel often can't support a 60-amp EV circuit plus existing load. That's where the real revenue lives.
How do I handle 'I'll just use the 110V outlet'?+
Educate: '110V adds 3-5 miles/hour — 16 hours for a full charge. Level 2 does it in 6-8 hours overnight. Most owners switch within a month.'
What close rate is realistic?+
40-50% with follow-up versus 25-30% without.
Written by
Jordan HayesField Operations Lead, Trikkl
Jordan spent eight years running a 12-truck landscaping company in the Pacific Northwest before joining Trikkl to help build tools for crews just like the one he used to run. He writes about the operational systems that separate growing lawn care businesses from stuck ones.
